Hospitality Operator French Speaking
Azienda: Monster Italia srl
Data annuncio: 08/11/2019
Sede di lavoro: Genova
Aim of the Position:
As Hospitality Operator, you will be the main reference for the information and requests of our Guests. You will be successful using your natural relational capacity in terms of communication, empathy and the creation of solutions with a view to optimizing the service.
Main Responsibilities:
Being responsible of all the onboard services and departmental procedures (such as luggage handling, lost & found) providing accurate and timely information to Guests and manage their requests
Performing multiple tasks without compromising the quality of delivery (such as wake-up calls, public announcements, external calls, fax, Internet, e-mail, internal and satellite calls from shore to ship, cabin safety boxes assistance)
Providing assistance with embarkation and disembarkation operational tasks giving substantial support to the Hospitality team in dealing with department priorities
Job Requirements:
Secondary School (Tourism or Languages is a plus)
At least 3 months experience in Hotels in similar positions (receptionist, customer service)
Enthusiastic and good communicator
At ease with public speaking
Problem solving oriented
Computer literacy
English knowledge B2
French knowledge C1
Nice to have:
Italian knowledge is an advantage
Shipboard experience is a plus
As Hospitality Operator, you will be the main reference for the information and requests of our Guests. You will be successful using your natural relational capacity in terms of communication, empathy and the creation of solutions with a view to optimizing the service.
Main Responsibilities:
Being responsible of all the onboard services and departmental procedures (such as luggage handling, lost & found) providing accurate and timely information to Guests and manage their requests
Performing multiple tasks without compromising the quality of delivery (such as wake-up calls, public announcements, external calls, fax, Internet, e-mail, internal and satellite calls from shore to ship, cabin safety boxes assistance)
Providing assistance with embarkation and disembarkation operational tasks giving substantial support to the Hospitality team in dealing with department priorities
Job Requirements:
Secondary School (Tourism or Languages is a plus)
At least 3 months experience in Hotels in similar positions (receptionist, customer service)
Enthusiastic and good communicator
At ease with public speaking
Problem solving oriented
Computer literacy
English knowledge B2
French knowledge C1
Nice to have:
Italian knowledge is an advantage
Shipboard experience is a plus
Candidati per questo lavoro →
Partner: 
Offerte lavoro simili
- ATTREZZISTA STAMPI / Orienta
- Macellaio_Casarza / Adecco Italia Spa
- Operatore pluriservizio - Sestri levante / Adecco Italia Spa
- Workshop coordinator / Randstad Italia Spa
- Supply Planner and Procurement / Adecco Italia Spa
- Tecnico esperto in alta tensione / Randstad Italia Spa
- Junior Controller appartenente alle categorie protette Lg. 68/99 / e-work SpA
- Testing Engineer / Adecco Italia Spa